Voice over Internet Protocol (or VoIP) telephony has become increasingly popular among businesses due to its ability to lower costs and provide greater flexibility. But there is one possible pitfall to switching to VoIP that must be considered: the potential loss of phone service due to Internet failure. Businesses using VoIP as a primary telephony system need to plan ahead by building a connectivity continuity plan that offers peace of mind and business interruption insurance.

"POINT-OF-SALE, ON-LINE ORDERS, VOIP, AND OTHER MISSION-CRITICAL SERVICES MUST CONTINUOUSLY FUNCTION WITHOUT INTERRUPTION." 
– Every CEO

WITH A VOIP BACKUP PLAN:

• CUSTOMER RELATIONSHIPS ARE MAINTAINED, 
• EMPLOYEE FRUSTRATION IS AVOIDED, 
• BUSINESS PROCESSES REMAIN UNINTERRUPTED,
• AND YOU NEVER GET A CALL FROM THE CEO!

It is highly likely that internet service will be disrupted over the course of a business's life because of a physical connection issue such as a broken line, poor service provider service, or power disruption.  5G and 4G LTE can automatically be triggered to offer business continuity and provide an immediate redundancy mechanism.

FOR ENTERPRISES OF ALL SIZES, BIG AND SMALL, VOIP OVER LTE CAN MAKE A SIGNIFICANT DIFFERENCE IN ENSURING OPERATIONS CAN PROCEED AS USUAL, AND BUSINESS CONTINUITY MAINTAINED.

Phone calls and point of sale (POS) terminals can automatically be prioritized and maintained as mission-critical. And equally, in contrast, other services, such as customer Wi-Fi, can be deactivated until the primary connection has been repaired.  Take control of your business continuity plan today with MACH Networks!