Customer Profile

Industry:
Residential Real Estate 

Company:
Prime Residential Group with over 55 locations throughout the United States and approximately 200,000 total units.

Application:

Emergency connectivity for Fire Alarm and Elevator panels with MACH’s AReS (Analog Replacement Solution) POTS Replacement Solution

Problem:

No modern connectivity for fire and elevator panels.  Inefficient and costly Fire Prevention services with LIVE security personnel patrolling properties 24/7.   Current cost estimated at over $5000/day.

Solution:

MACH Networks provided a fully managed AReS Solution to connect all fire alarms and elevator emergency panels via LTE.

Result:

The installed AReS Solution saved the client hundreds of thousands of dollars per month in security costs and dramatically improved security efficiencies.  The client was extremely satisfied with the solution management and overall finished solution and is planning to roll a similar service across all 55 locations throughout the United States.

Enhancing Safety and Connectivity:  Large Los Angeles-based Property Management Company Turns to MACH Networks for their Fully Managed LTE POTS Replacement Solution

INTRODUCTION

Park La Brea, an exquisite residential community nestled in the heart of Los Angeles, boasts over 4,200 units ranging from garden cottages to high-rise apartment towers. As the largest apartment complex in California, Park La Brea faces unique challenges in managing mission-critical safety applications across its expansive premises. Prime Residential Group, the property management organization responsible for Park La Brea and over 50 similar properties nationwide, recognized the urgent need for a robust connectivity solution to replace deteriorating infrastructure and improve operational efficiency.

THE CHALLENGE

Prime Residential Group encountered significant obstacles due to deteriorated wiring infrastructure, posing risks to critical safety systems such as fire alarms and elevators. The corroded PVC housing, exposed to damage from rodents and water, necessitated costly 24/7 security personnel patrols to compensate for the lack of reliable fire alarm communications. With annualized expenses exceeding $1.8 million and the potential for even higher costs associated with replacing outdated wiring, Prime Residential sought an enterprise-class solution to address these challenges promptly.

“The partnership between Park La Brea/Prime and MACH Networks was one of the best partnerships I’ve encountered in years. When updating the systems of an 80-year-old property that’s over 4000 units, it is nothing but an amazing feat that we were able to accomplish a very time-sensitive large project in record time. Thank you for the team at MACH!

Aryn Thomez, Vice President,

Property Management, Prime Residential Group

THE SOLUTION

To address Prime Residential Group's pressing needs, MACH Networks, a leading provider of fully managed connectivity solutions, offered a comprehensive POTS Replacement solution. Leveraging their award-winning AReS™ solution, powered by the Cradlepoint COR IBR650 4G LTE router, MACH Networks provided an enterprise-grade infrastructure across 18 tower locations within Park La Brea. The solution included a 4-port ACS ATA with a backup battery, a 66-block, and a NEMA enclosure, along with service from the best available network (AT&T or Verizon Wireless) tuned to the specific nuances in each of the 18 tower locations. MACH Networks also offered value-added services at no additional cost, such as remote monitoring, management, and ongoing technical support from their in-house US-based team.

IMPLEMENTATION

In close collaboration with Prime's Construction Project Manager, MACH Networks devised a robust installation schedule. The Cradlepoint IBR650 was selected for its proven enterprise functionality, ruggedness, manageability, and ability to deliver reliable connectivity. Utilizing Cradlepoint’s NetCloud, a cloud-based remote management platform, MACH Networks streamlined device deployment, configuration, and management, reducing the need for on-site visits and ensuring centralized control over thousands of remote locations.

Connectivity was ensured through MACH Networks' partnership with leading wireless network providers, including AT&T and Verizon Wireless. Employing a multi-carrier coverage analysis, MACH Networks determined the best available network for each micro-location within Park La Brea, guaranteeing optimal connectivity for all sites and devices.

Prime Residential Group plans to replicate the significant cost-savings and modernization model across its other properties.

RESULTS AND BENEFITS

Prime Residential Group expressed immense satisfaction with the consultancy, collaboration, and final solution delivered by MACH Networks. The fully managed solution not only addressed their safety and connectivity concerns but also resulted in substantial cost savings. By eliminating the need for monthly security fees, Park La Brea saved over $150,000 per month, with millions more saved on potential reconstruction expenses. The modern connectivity infrastructure provided residents and management with peace of mind, knowing that their safety systems were monitored and their complex was future-proofed.

Buoyed by the success at Park La Brea, Prime Residential Group plans to replicate this cost-saving and modernization model across its other properties. By partnering with MACH Networks, Prime Residential is poised to enhance safety, improve operational efficiency, and provide residents with the most advanced connectivity options available.

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Request a MACH POTS Replacement Consultation HERE